Southern Pest Control

Background

Southern Pest Control operated nearly fifty phone numbers across their business, each tied to traditional phone lines that were expensive, difficult to manage, and lacking modern functionality. Their team needed a system that was easier to use, more affordable, and flexible enough to support daily operations.


Challenge

With so many numbers and no centralized control, call handling became inconsistent and costly. Their old setup made simple changes difficult, and monthly billing was far higher than it needed to be. They wanted one reliable system that could support all locations while reducing the burden on staff.


Solution

J2 moved all fifty numbers into a single VoIP platform hosted on our own infrastructure. The new setup allowed Southern Pest Control to keep every number they relied on while gaining a modern, organized call flow. Features like call parking, spam blocking, and easier call handling replaced the limitations of their previous system. Billing was simplified into usage based, rather than paying for large amounts of unused minutes.


Results

Southern Pest Control immediately cut their phone costs by switching to VoIP, saving thousands per year while improving reliability and call quality. Managing fifty numbers is now simple, updates are handled for them, and their communication system finally matches the scale of their business — without long contracts or complicated pricing.

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